Frequently asked questions

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Getting Started

What is Beetsy?+
Beetsy is an AI-powered toolkit for Etsy sellers. It generates optimized listing titles, tags, and descriptions using Claude AI, gives every listing a 0–100 SEO score with specific fixes, and shows you your real profit per listing after all Etsy fees.
Do I need a credit card to start?+
No. Your 7-day free trial starts the moment you sign up — no payment info required. You only need to add a card if you decide to subscribe after the trial.
How do I sign up?+
Click "Start your free trial" on any page. You can sign up with your email address or with Google in one click. The whole process takes under 30 seconds.
Does Beetsy work with any Etsy shop?+
Yes — any active Etsy shop can connect. We use Etsy's official OAuth API, so you authorize us directly through Etsy's secure login. We only request read access to your listings and orders.
Do I need technical knowledge to use Beetsy?+
Not at all. If you can manage an Etsy shop, you can use Beetsy. There's nothing to install and no complicated setup — just sign up, connect your shop, and start optimizing.

AI Listing Generator

How does the AI listing generator work?+
You enter your product name, a short description of what it is, and its category. Beetsy sends that to Claude AI (Anthropic's model) and gets back a fully optimized title (up to 140 characters), 13 relevant tags, and a complete listing description — all formatted for Etsy.
How good is the AI-generated content?+
Very good for a starting point. The AI understands Etsy SEO conventions, keyword placement, and buyer language. Most sellers edit the output slightly to add personal touches, but the structure and keywords are solid right out of the box.
Can I edit the AI output before using it?+
Yes — and you should. The generated content appears in editable fields so you can tweak anything before copying it to Etsy. You know your product best; the AI gives you a strong first draft.
How many listings can I generate per month?+
The Starter plan includes 50 AI generations per month. The Pro plan is unlimited. One generation = one full set of title + 13 tags + description for one listing.
Does Beetsy publish directly to Etsy?+
Not yet on Starter. Pro plan members get direct push-to-Etsy so changes apply to your live listing without copy-pasting. This feature is currently in development and will roll out to Pro users first.

SEO Score

What does the SEO score measure?+
The 0–100 SEO score evaluates your listing on factors Etsy's algorithm cares about: title length and keyword placement, tag count and relevance, description length, use of all 13 tag slots, and keyword consistency between title and tags.
How accurate is the SEO score?+
It's based on Etsy's published best practices and community-validated optimization principles. It's not directly from Etsy's internal algorithm (which they don't share), but it's the closest practical proxy available.
What's a good SEO score?+
70+ is solid. 85+ is excellent. Below 50 usually means missing tags, a title that's too short, or a description under 300 words — Beetsy will tell you exactly what to fix.
Does a higher SEO score guarantee more sales?+
No tool can guarantee sales — SEO is one factor among many (product quality, photos, pricing, reviews). But better-optimized listings consistently rank higher in Etsy search, which means more eyes on your products.

Profit Tracker

How does the profit tracker calculate my earnings?+
We apply Etsy's published fee structure to your sales data: 6.5% transaction fee, $0.20 listing fee per sale, and ~3% + $0.25 payment processing fee. You add your material cost per item and we show your true margin per listing.
Does it account for shipping costs?+
You can manually enter a shipping cost per item when setting up your profit calculation. Etsy's shipping transaction fee (6.5% of shipping price) is included automatically.
What if Etsy changes their fees?+
We update the fee structure in Beetsy whenever Etsy announces a change. You'll always be calculating against current rates.
Can I see profit across my whole shop, not just one listing?+
Yes. The profit dashboard shows per-listing margins and a shop-wide summary so you can see which products are worth making more of — and which are quietly losing you money.

Billing & Plans

What plans are available?+
Starter at $9/month (50 AI generations, 25 listings tracked) and Pro at $19/month (unlimited generations, unlimited listings, direct Etsy push, priority support). Both start with a 7-day free trial.
Can I switch plans?+
Yes. You can upgrade or downgrade at any time from your Settings page. Upgrades take effect immediately; downgrades take effect at the next billing cycle.
Can I cancel anytime?+
Yes. Cancel from your Settings page with one click. You keep full access until the end of your current billing period — no immediate cutoff.
Do you offer refunds?+
We don't offer refunds for partial months, but you're always welcome to cancel before your next billing date. If something went wrong on our end, contact support@beetsy.io and we'll make it right.
Is payment secure?+
Yes. All payments are handled by Stripe, a PCI-compliant payment processor. Beetsy never stores your card details.

Privacy & Security

What data does Beetsy access from my Etsy shop?+
We request read-only access to your listings and orders through Etsy's official OAuth API. We never request permission to create, edit, or delete your listings (unless you're on Pro and use the push feature).
Does Beetsy sell my data?+
Never. We do not sell, rent, or share your personal data with third parties for marketing purposes. See our Privacy Policy for full details.
Can I delete my account?+
Yes. Email support@beetsy.io and we'll delete your account and all associated data within 30 days.

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